In a very real way, Emotional Intelligence, properly called Emotional Quotient, hence its abbreviation to “EQ”, regulates how we react to...

John Lennon once said: "We live in a world in which people hide to make love, while violence is practiced in broad daylight" and today,...

The word "forgiveness" is generally defined by phycologists as a conscious, deliberate decision to release feelings of resentment or...

People are the most important asset any organization has. It’s only sustainable competitive advantage. From the individual contributor to...

Another trip around the sun and feeling absolute gratitude! As many of you start working on your list of intentions or resolutions for...

Let this piece serve as a reminder or maybe, just maybe, serve you to become aware of the power that intentionally choosing the right...

What is the real ROI of training? In the past 20+ months, we have been enlightened with learning about the effects of low wages,...

You must think that I am crazy as you read the title of this article. With the busy lives we live, delegating is such an important part...

While at a business meeting this week, the conversation turned a bit personal. Without many details being shared, I felt the person on...

In a country that often leads us to believe that extroversion is the norm, it’s not always easy to be an introvert. Introverts are...

“I never lose, I either win or learn”, Nelson Mandela once said, and it really sounds so cocky but it is such a big truth. What is the...

Accepting women's viewpoints or making an effort to seek them, raising the status of women through education, awareness, literacy, and...

Have you ever heard anyone say: “yeah… sorry, I wasn’t able to get on our call, I was in a meeting”, or “I am always on the go and don’t...

Every story of success is a tale of constant adjustment, revision and transformation. Charles Darwin used to say that it was not the...

What happens when we wake up as usual, and suddenly, the order we know, is over? When all you have meticulously planned seems like empty...

Caring about people, things, life, is an act of maturity and respect! My fellow hoteliers and service professionals, My heart goes out to...

“Some people dream of success… others wake up and work hard at it”… I came across this wise quote a few days ago and it made me think...

A few weeks ago, I was asked to participate in an article that would be published in a Hotel industry magazine. The subject, one that I...

Women’s Equality Day is a day proclaimed each year by the United States President to commemorate the granting of the vote to women...